What is your cancellation policy?
We kindly ask to give us 24 hours notice if your unable to attend your appointment. If we receive less than 12 hour or no notice at all, we will charge partial or full amount of booked treatment.
Do I need to get undressed for my treatment?
Depending on what kind of service you are receiving, there will be some disrobing necessary. Your therapist will prior to your session explain any details and will address any questions or concerns you may have. It is our highest priority to make you feel comfortable and safe.
Is the time mentioned in treatment description actual hands-on time?
Yes. If the time says 75 min you will have 75 min on the table.
So allow yourself some extra time for check-in and check-out as well as getting ready for your treatment.
Do I need to arrive early for my appointment?
If you are a first time client we ask you to arrive 15 min prior to your appointment. This will allow you to fill out our intake form and get familiarized with the facility.
Do you treat patients with severe health problems?
We welcome everybody. If you are suffering from any severe health problems or chronic conditions, please check first with your primary health care provider if Massage Therapy or any Bodywork is right for you. Also contact us before you book online, so we can determine what's the best treatment option for you.